Terms of Service

Effective Date: 4/8/26
Business Name: Integrated Septic Solutions
Website: www.integratedsepticinc.com

These Terms of Service govern your use of the services provided by Integrated Septic Solutions, including communications by phone, email, and SMS/text messaging. By using our services, requesting service, or communicating with us, you agree to these Terms.

1. Services Provided

Integrated Septic Solutions provides septic-related services, which may include, but are not limited to:

• Septic inspections

• Septic pumping

• Repairs and maintenance

• Installations and replacements

• Permit-related services

• Service calls and related customer support

All services are subject to availability, site conditions, and applicable laws and regulations.

2. Estimates and Service Terms

Any estimate provided by Integrated Septic Solutions is based on the information available at the time and may be subject to change if site conditions, scope of work, material costs, permit requirements, or unforeseen issues arise.

Additional work outside the original scope may require additional approval and charges.

3. Payment Terms

Payment is due according to the terms listed on your estimate, invoice, or service agreement. Late payments may be subject to additional fees as permitted by law.

If payment is not made as agreed, Integrated Septic Solutions reserves the right to suspend services or pursue collection remedies permitted by law.

4. Appointment Scheduling and Access

Customers are responsible for providing accurate contact information, service location details, and reasonable access to the property for scheduled services. If we are unable to complete service due to lack of access, unsafe conditions, incorrect information, or other customer-caused delays, additional charges may apply.

5. SMS/Text Messaging Terms

By providing your phone number and opting in to receive text messages from Integrated Septic Solutions, you agree to receive SMS messages related to our services.

These messages may include:

• Appointment confirmations and reminders

• Dispatch and technician updates

• Estimate follow-up

• Service updates

• Invoice and payment notifications

• Customer support messages

• Occasional promotional messages, where permitted

Message frequency may vary. Message and data rates may apply.

For help, reply HELP or contact us at:
Phone: 813-365-8644
Email: info@integratedsepticinc.com
Website: www.integratedsepticinc.com

To stop receiving text messages, reply STOP at any time.
STOP means stop and you will no longer receive SMS messages from us unless you opt in again.

Consent to receive text messages is not a condition of purchase.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy at:

www.integratedsepticinc.com/privacy-policy

7. Limitation of Liability

To the fullest extent permitted by law, Integrated Septic Solutions shall not be liable for indirect, incidental, special, or consequential damages arising out of or related to the use of our services, delays, communication failures, or conditions beyond our reasonable control.

Our total liability for any claim related to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim, unless otherwise required by law.

8. No Guarantee of Uninterrupted Communications

We do not guarantee that phone, email, or text communications will always be available, timely, or error-free. Delivery of text messages depends on your wireless carrier and other factors outside our control.

9. Customer Responsibilities

You agree to provide accurate information, respond promptly when needed for scheduling or approvals, maintain safe access to the service area, and comply with any reasonable service-related instructions.

10. Changes to Terms

Integrated Septic Solutions may update these Terms of Service from time to time. Updated terms will be posted on www.integratedsepticinc.com with the revised effective date.

11. Contact Information

If you have questions about these Terms of Service, please contact:

Integrated Septic Solutions
7701 W Knights Griffin Rd
Plant City, FL 33565
Phone: 813-365-8644
Email: info@integratedsepticinc.com
Website: www.integratedsepticinc.com