INTEGRATED SEPTIC SOLUTIONS PRIVACY POLICY

Effective Date: 4/8/26
Business Name: Integrated Septic Solutions
Website: www.integratedsepticinc.com

Integrated Septic Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, including through our website, phone, email, and SMS/text messaging services.

1. Information We Collect

We may collect the following types of information:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Appointment and service details

• Any other information you voluntarily provide when contacting us or requesting service

2. How We Use Your Information

We may use your information to:

• Schedule and confirm appointments

• Provide estimates and service updates

• Send invoices and payment reminders

• Respond to customer service requests

• Communicate regarding septic inspections, pumping, repairs, installations, permits, and related services

• Send text messages related to your requested services

• Improve our customer service and operations

• Send occasional promotional or marketing messages, if permitted by law and with your consent where required

3. SMS/Text Messaging

By providing your mobile phone number to Integrated Septic Solutions, you consent to receive text messages from us related to:

• Appointment reminders

• Scheduling updates

• Service notifications

• Invoice and billing notices

• Customer support communications

• Limited promotional or follow-up communications, where applicable

Message frequency may vary depending on your interaction with our business. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at:

Phone: 813-365-8644
Email: info@integratedsepticinc.com
Website: www.integratedsepticinc.com

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only as needed with trusted third-party service providers who help us operate our business, such as scheduling, invoicing, payment processing, CRM, or communication platforms, including Jobber, and only to the extent necessary for those services.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may contact us at any time to:

• Request access to the personal information we have about you

• Request that we update or correct your information

• Request that we delete your information, where applicable by law

• Opt out of non-essential communications

8. Third-Party Services

Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page on www.integratedsepticinc.com with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Integrated Septic Solutions
7701 W Knights Griffin Rd
Plant City, FL 33565
Phone: 813-365-8644
Email: info@integratedsepticinc.com
Website: www.integratedsepticinc.com